Moments of pleasure in a comfortable space
Quality relaxation in
a spacious room

We offer nine types of guest rooms, from suites to ordinary standard rooms. These spacious rooms let you spend your time as you please. All rooms are fully equipped with our Sheraton Signature Sleep Experience Bed for an unmatched night's sleep.

Deluxe Rooms

Deluxe King Room

Deluxe King Room

  • 35m2
  • Maximum of three guests

A pleasant stay is guaranteed in this spacious white room (35 square meters) with high ceilings. We have equipped every guest room with our Sheraton Signature Sleep Experience Bed and 37 inch flat TV. The spacious bathroom has a combined bathtub and shower to help wash away the day's weariness.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Deluxe Twin Room

Deluxe Twin Room

  • 35m2
  • Maximum of three guests

A pleasant stay is guaranteed in this spacious white room (35 square meters) with high ceilings. We have equipped every guest room with our Sheraton Signature Sleep Experience Bed and 37 inch flat TV. The spacious bathroom has a combined bathtub and shower to help wash away the day's weariness.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Corner Rooms

Deluxe Corner King

Deluxe Corner King

  • 40m2
  • Maximum of three guests

The open, spacious layout features 40 square meters. Interiors accented in white and wood grain with enormous windows to create a relaxing space that feels modern yet natural. The windows on two sides let you further enjoy the cityscape of Hiroshima.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Deluxe Corner Twin

Deluxe Corner Twin

  • 41m2
  • Maximum of three guests

The open, spacious layout features 40 square meters. Interiors accented in white and wood grain with enormous windows to create a relaxing space that feels modern yet natural. The windows on two sides let you further enjoy the cityscape of Hiroshima.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Club Rooms

Club King Room

Club King Room

  • 35m2
  • Maximum of three guests

A pleasant stay is guaranteed in this spacious white room (35 square meters) with high ceilings. We have equipped every guest room with our Sheraton Signature Sleep Experience Bed and 37 inch flat TV. The spacious bathroom has a combined bathtub and shower to help wash away the day's weariness.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Club Twin Room

Club Twin Room

  • 35m2
  • Maximum of three guests

A pleasant stay is guaranteed in this spacious white room (35 square meters) with high ceilings. We have equipped every guest room with our Sheraton Signature Sleep Experience Bed and 37 inch flat TV. The spacious bathroom has a combined bathtub and shower to help wash away the day's weariness.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Suite Rooms

Club Suite

Club Suite

  • 70m2
  • Maximum of three guests

A pleasant stay is guaranteed in this spacious white room (35 square meters) with high ceilings. We have equipped every guest room with our Sheraton Signature Sleep Experience Bed and 37 inch flat TV. Large windows let you enjoy the beautiful cityscape of Hiroshima in two different directions. The spacious bathroom has a combined bathtub and shower, and guests with lots of luggage can take advantage of the walk-in closet.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Club Corner Suite King

Club Corner Suite King

  • 80m2
  • Maximum of three guests

A pleasant stay is guaranteed in this spacious white room (35 square meters) with high ceilings. We have equipped every guest room with our Sheraton Signature Sleep Experience Bed and 37 inch flat TV. Large windows let you enjoy the beautiful cityscape of Hiroshima in two different directions. The spacious bathroom has a combined bathtub and shower, and guests with lots of luggage can take advantage of the walk-in closet.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Club Corner Suite Twin

Club Corner Suite Twin

  • 80m2
  • Maximum of three guests

A pleasant stay is guaranteed in this spacious white room (35 square meters) with high ceilings. We have equipped every guest room with our Sheraton Signature Sleep Experience Bed and 37 inch flat TV. Large windows let you enjoy the beautiful cityscape of Hiroshima in two different directions. The spacious bathroom has a combined bathtub and shower, and guests with lots of luggage can take advantage of the walk-in closet.

Facilities Air conditioner, Flat screen television, Telephone, Wi-Fi, In-room safety box, Mini bar

Club Room Privilege

Club Room Privilege
(Only for guests who book using the club room rate)
  • Complimentary use of indoor swimming pool and sauna
  • Complimentary use of the exclusive lounge for continental breakfast,
    tea time, and Happy HourBreakfast 6:30 - 9:30 (Complimentary use of Bridges Buffet as well),
    Tea time 10:30 - 17:00, 20:00 - 22:00,
    Happy Hour 17:00 - 20:00
  • Have a meeting or watch your favorite TV shows
  • Copy machine, fax, printer and other office equipment available

All Club Floor guest have access to swimming pool, sauna and Sheraton Club Lounge - an ideal place for business meetings and social events, where our guests can take the most out of all benefits available only in this part of the hotel, such as complimentary breakfast at Sheraton Club Lounge or Bridges, a premium selection of beverages, hors d'oeuvres and cocktails throughout the day.

Guest Room Amenities

We provide plenty of amenities for all our guests as well as copy machines, fax machines, printers, and office equipment for business travelers.

Permanent Room Amenities

  • Toothbrush
  • Shower gel
  • Shampoo
  • Conditioner
  • Lotion
  • Soap (bar)
  • Razor
  • Hair brush
  • Sanitary bag
  • Vanity kit
  • Disposable slippers
  • Sewing kit
  • Shoe mitt
  • Shower cap
  • Yukata (Japanese robe)
  • Mouthwash
  • Body sponge
  • Mineral water

*Mouth wash and body sponge are available only on the 18th, 19th floors and Club Floor

Bath Linen

  • Hand towel
  • Wash towel
  • Bath mat
  • Bath towel
  • Bathrobe

*Bathrobe is available on the Club Floor only

Glasses / Cups

  • Teacup
  • Tumbler
  • Mug
  • Gargle cup
  • Rocks glass
  • Bottle opener

Permanent Amenities

  • Electric kettle
  • Garbage can
  • Magnifying glass
  • Bathroom scale
  • Iron
  • Hair dryer
  • Tissue
  • Hanger (ladies)
  • Baggage stand
  • Shoehorn
  • Hanger
  • Wired LAN
  • Emergency light
  • Trouser press
  • DVD player
  • Clothes brush
  • Telephone
  • Pen
  • Deodorant spray
  • Safety box
  • Electric stand
  • TV
  • Clock (with radio)
  • Humidifier and air purifier
  • Stationery holder

List of Complimentary Amenities

  • Nail clipper
  • Thermometer
  • Curl dryer
  • Ice pack
  • Mobile phone chargers for various models
  • Flower vase
  • Transformer
  • Extension cord
  • Bed guard
  • Side pillow
  • Tempur pillow
  • Slip-proof mat
  • Bath seat for
    special needs
  • Universal plug
  • Wine cooler
  • Facial wash
  • Sanitary napkins
  • Band‐Aid
  • Washbasin
  • Blanket
  • Hair iron
    (straight/curl)

*Please note that Rental Equipment is available in limited quantities.

FAQ

What methods of payment are accepted?
Cash and credit cards are accepted. Accepted cards are: Diners, AMEX, VISA, Master, JCB, UnionPay.
Are travellers checks accepted?
Travellers Checks are not accepted.
Are gift cards accepted?
JCB, VISA, AMEX, Diners gift cards are accepted.
Is foreign currency exchange available?
Currency exchange is available for US Dollars, Euro, UK pound, Australian Dollar, Singapore Dollars, Chinese Yuan, Thai Baht, Korean Won.
Is there a dress code?
There is no dress code.
Is it possible to send luggage to the hotel ahead of time?
If you wish to send luggage prior to check-in, please send it to front desk.
Is it possible to send luggage from the hotel?
It is possible to send luggage with Yamato and YuPack. For international luggage, it is possible to use FedEx.
Are there any golf courses near the hotel?
Kamo Country Club: approximately 50 minutes by car from Hiroshima Station. Gohara Country Club: approximately 50 minutes by car from Hiroshima Station. Geinan Country Club: Approximately 45 minutes from Hiroshima Station.
Could you provide some information about tourist areas near the hotel?
Hiroshima downtown area: Approx. 15 minutes by streetcar. Heiwa Peace Park: Approx. 30 minutes by streetcar. Miyajima Island: 30 minutes by JR or 60 minutes by street car, and then 10 minutes by ferry. Mazda Zoom-Zoom Stadium: 15 minutes on foot.
Are there any hospitals in the vicinity of the hotel?
Hiroshimatetsudō Hospital is nearby. At night, the closest is Chida-cho nighttime hospital.
What time is check-in and checkout?
Check-in is at 15:00 and checkout is 12:00.
Is it possible to extend checkout time?
For regular customers, it is possible to extend checkout to 12:00-15:00 at 30% of rack rate, and to 15:00-18:00 for 50% of rack rate, and to 18:00 onwards for 100% of rack rate. For SPG members (Gold and above) late checkout is possible until 16:00.
Is it possible to check-in early?
Earlier check-in is possible if the room is ready, but we cannot guarantee this during busy times. If you definitely need to check in early, we recommend reserving the room a day earlier.
Is it possible to leave luggage with the hotel?
The hotel can look after luggage at no extra charge, before check-in and after checkout.
Are there non-smoking rooms?
There are 33 smoking rooms, and 205 non-smoking rooms.
Is there Internet access in the rooms?
Wireless high-speed Internet connection (Wi-Fi) is provided free of charge in each room.
Is there a cancellation charge?
Usually, a cancellation charge will be levied for cancellations made from one day before check-in. Cancellations one day before check-in will be 20% of the total amount, while cancellations on the day of check-in will be charged at 80%, and for no-show/no-stay with no prior contact the amount charged will be 100% of the total. Cancellation policies may differ depending on your hotel package/plan. For more details please refer to the "regarding cancellation" column in your individual plan.
Can children stay in the hotel unaccompanied?
All children (a person under 20 years of age) staying at the Hotel must be have a parental permission.
Are there any rooms where pets can be accommodated?
Unfortunately, such rooms are not available.
Can the hotel look after valuable goods?
There is a safe inside the closet in each room. If you wish to make use of a rental safe, please enquire at reception.
Does the hotel offer a laundry service?
Regular service: If received by 9:00, returned by 18:00. Overnight service: If received between 09:00-17:00, returned following day at 10:00. For overnight service, a surplus fee of 50% will be charged.
Is there a coin-operated laundry?
Unfortunately the hotel does not have a coin-operated laundry, so please use the laundry service.
Does the hotel have any vending machines?
There are no vending machines within the building. Please use the mini-bar in each room.
Does the hotel provide ice-dispensing machines?
The hotel does not provide ice-dispensing machines. If you require ice, please contact front desk and ice can be delivered to your room.
Is there room service?
○ Breakfast:6:30~11:30 Menu example: Continental breakfast ○ All-day dining menu: 11:30~22:00 Menu example: Soup, salad, sandwich, steak, and dessert etc. ○ Japanese à la Carte menu: 11:30~14:30, 17:00~21:30 Menu example: 10 nigiri sushi and miso soup. Dinner:23:00~6:30 Menu example: Prosciutto, beef/chicken burger.
Are refrigerators provided?
Yes, there are. Beer, mineral water, and juice can be purchased from the refrigerators.
Are humidifiers provided?
Humidifiers can be provided. Please let front desk know upon check-in.
Are de-humidifiers provided?
De-humidifiers are not provided.
Are air purifiers provided?
Air-purifying humidifiers are provided in every room.
Are irons provided?
An iron and ironing board is provided in every room.
Are trouser presses provided?
Trouser presses are provided in every room.
Are DVD players provided?
DVD players are provided in every room. *Not compatible with Blu-ray.
Are mobile phone chargers provided?
au, Softbank, and docomo chargers are available. Please enquire at the front desk.
Is there any rental equipment available?
The hotel can provide transformers, extension chords and other accessories. For more details, see here.
Are there any connecting rooms available?
There are 7 connecting rooms.
Are the toilets in the rooms washlet toilets?
Yes, they are washlets.
Are amenity sets provided?
Sheraton Hotel Hiroshima original amenity sets are provided in every room. Amenities include: toothbrush, body wash, shampoo, conditioner, lotion, soap, razors, single-use slippers, sewing kit, shampoo cap, hair brush, Japanese bathrobe (Yukata). See here for more details. For rooms in the 18th floor and above, bath-robes, body sponge, and mouthwash is also provided.
Is it possible to rent pushchairs?
The hotel has one pushchair available for use within the building.
Are baby beds available?
Yes, they are available, at no extra cost. *For safety reasons, extra pillows/duvets for children are not provided.
Are bed guards provided?
Yes, bed guards are provided.
How many children are permitted to sleep alongside parents in a bed?
Per bed, one child under 12 may sleep alongside their parents at no extra charge.
Is there a multi-purpose toilet in the hotel? (for changing diapers)
Yes, there is one on the 6th floor.